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At T’s Touch, we take great care in crafting and packaging each item to ensure it arrives in perfect condition. Please review our shipping and return policies below:
Shipping Policy
• All orders are processed and shipped within the timeframe provided at checkout (varies based on orders and items requested).
• Once your order has been shipped, you will receive tracking information via email.
• We are not responsible for delays caused by USPS or other carriers once your package has been shipped.
Return & Exchange Policy
• All sales are final. Due to the custom and handmade nature of our products, we do not accept returns, exchanges, or refunds.
• We are not responsible for damages caused by improper care.
• I will remake an item if it was damaged or defective upon arrival (must submit claim within 24 hours along with pictures).
PLEASE READ your care instructions!!
Ordering Process
The order will be processed via email tstouch252@gmail.com or website. The customer must include the details of the order (shirt, keychain, decal, color, size, date needed, etc..). I will try to reply within 24 hours definitely by 48 hours. If we can agree with the terms/order form an invoice will be sent. The customer must remit FULL payment for the product.
Important Notice
Please review and follow the care card instructions provided with your order to ensure the longevity of your item.
All sales are final—orders cannot be canceled, returned, or exchanged once they have been placed.
Thank you for your understanding and support!